Last updated: July 7, 2026

This GDPR Privacy Policy explains how StormCrew, operated by PAN'S SCHEME LIMITED ("StormCrew", "we", "us", or "our"), collects, uses, stores, and protects your personal information when you visit, use, or make a purchase through https://stormcrew.store (the "Website").

This Privacy Policy applies to customers and visitors located in the European Economic Area (EEA), the United Kingdom (UK), and other regions where applicable data protection laws apply.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

For the purposes of the General Data Protection Regulation (GDPR), the data controller responsible for your personal information is:

Company: PAN'S SCHEME LIMITED

Brand: StormCrew

Website: https://stormcrew.store

Email: support@stormcrew.store

2. Personal Information We Collect

We may collect and process the following categories of personal information:

Contact Information

Including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Transaction Information

Including:

  • Products purchased

  • Order history

  • Payment status

  • Return or refund information

Account Information

If you create an account, we may collect:

  • Username

  • Account preferences

  • Saved information

Technical Information

Including:

  • IP address

  • Browser information

  • Device information

  • Operating system

  • Website interaction data

  • Cookie data

3. Sources of Personal Information

We collect personal information from:

Directly From You

When you:

  • Place an order

  • Create an account

  • Contact customer support

  • Subscribe to marketing communications

Automatically

Through:

  • Cookies

  • Analytics tools

  • Website technologies

Third-Party Service Providers

Including:

  • Shopify

  • Payment providers

  • Shipping providers

  • Analytics providers

4. Legal Basis for Processing Personal Data

Under GDPR, we process personal information based on the following legal grounds:

Contractual Necessity

To process orders, payments, and deliver products.

Legitimate Interests

To:

  • Improve our Website

  • Prevent fraud

  • Provide customer support

  • Analyze customer behavior

  • Improve marketing performance

Consent

Where required, we request your consent before processing personal data, including certain marketing communications and cookies.

Legal Obligations

To comply with applicable laws and regulations.

5. How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates

  • Improve products and services

  • Analyze website performance

  • Prevent fraud and security risks

  • Send marketing communications where permitted

You may unsubscribe from marketing emails at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality

  • Remember your preferences

  • Analyze website usage

  • Measure advertising performance

We may use:

  • Shopify Analytics

  • Google Analytics

  • Meta Pixel

You may manage cookie preferences through your browser settings.

7. Sharing Personal Information

We may share personal information with trusted service providers, including:

Shopify

Used to operate our online store.

Payment Providers

Used to process payments securely.

Shipping Providers

Used to deliver your orders.

Analytics and Advertising Partners

Including Google and Meta, to measure advertising performance and improve user experience.

We require service providers to process information only for legitimate business purposes.

8. International Data Transfers

StormCrew operates internationally.

Your personal information may be transferred and processed outside your country of residence, including countries where our service providers operate.

Where required, we use appropriate safeguards such as:

  • Standard Contractual Clauses approved by the European Commission

  • Other legally recognized transfer mechanisms

9. Your Rights Under GDPR

Depending on applicable law, you may have the right to:

Access Your Personal Data

Request a copy of the personal information we hold about you.

Correct Your Information

Request correction of inaccurate or incomplete information.

Delete Your Information

Request deletion of your personal information where applicable.

Restrict Processing

Request limitation of how we process your information.

Object to Processing

Object to processing based on legitimate interests or direct marketing.

Data Portability

Request your personal data in a structured and commonly used format.

Withdraw Consent

Withdraw previously provided consent at any time.

10. Complaints

If you believe your privacy rights have been violated, please contact us first:

Email:

support@stormcrew.store

You may also have the right to submit a complaint to your local data protection authority.

11. Data Security and Retention

We use reasonable technical and organizational measures to protect personal information.

We retain personal information only as long as necessary for:

  • Providing services

  • Maintaining business records

  • Meeting legal requirements

  • Resolving disputes

12. Children's Privacy

Our Website is not intended for children under 13 years old.

We do not knowingly collect personal information from children.

13. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this GDPR Privacy Policy or wish to exercise your privacy rights, please contact:

PAN'S SCHEME LIMITED

StormCrew

Website:

https://stormcrew.store

Email:

support@stormcrew.store