Last updated: July 7, 2026

This APPI Privacy Policy explains how StormCrew, operated by PAN'S SCHEME LIMITED ("StormCrew", "we", "us", or "our"), collects, uses, stores, and manages personal information in accordance with Japan's Act on the Protection of Personal Information (APPI).

This policy applies to customers and visitors who access or use our website:

https://stormcrew.store

By using our Website, you acknowledge that you understand and agree to the practices described in this Privacy Policy.

1. Business Information

The organization responsible for handling personal information is:

Company: PAN'S SCHEME LIMITED

Brand: StormCrew

Website: https://stormcrew.store

Email: support@stormcrew.store

2. Personal Information We Collect

We may collect the following personal information:

Information Provided by Customers

Including:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment-related information

  • Order details

  • Customer support communications

Information Collected Automatically

Including:

  • IP address

  • Browser information

  • Device information

  • Website activity data

  • Cookies and similar technologies

3. Purpose of Use of Personal Information

We use personal information for the following purposes:

Order Processing and Fulfillment

To:

  • Process purchases

  • Confirm payments

  • Ship products

  • Provide order updates

  • Handle returns and customer requests

Customer Support

To:

  • Respond to inquiries

  • Provide assistance

  • Resolve issues

Website Improvement

To:

  • Analyze website usage

  • Improve products and services

  • Enhance customer experience

Marketing Communication

Where permitted, we may use personal information to send:

  • Product updates

  • Promotional information

  • Brand communications

You may unsubscribe from marketing communications at any time.

4. Provision of Personal Information to Third Parties

We may provide personal information to trusted third parties when necessary for business operations.

These parties may include:

Shopify

For operating our online store and managing orders.

Payment Providers

For securely processing payments.

Shipping Providers

For delivering purchased products.

Analytics and Advertising Providers

Including:

  • Google

  • Meta

For analyzing website performance and measuring advertising effectiveness.

We do not sell personal information to third parties.

5. Use of Cookies

We use cookies and similar technologies to:

  • Maintain website functionality

  • Remember customer preferences

  • Analyze website traffic

  • Improve advertising performance

Cookies may be provided by:

  • Shopify

  • Google Analytics

  • Meta Pixel

You may manage cookie settings through your browser.

6. Cross-Border Transfer of Personal Information

As an international business, StormCrew may transfer personal information outside Japan.

When transferring personal information internationally, we take reasonable measures to ensure appropriate protection and security of personal information.

We work with service providers that maintain appropriate privacy and security standards.

7. Security Management of Personal Information

We implement reasonable technical and organizational safeguards to protect personal information from:

  • Unauthorized access

  • Loss

  • Destruction

  • Alteration

  • Leakage

However, no electronic transmission or storage method can guarantee absolute security.

8. Customer Rights

Customers may request information regarding their personal data, including:

  • Disclosure of personal information

  • Correction of inaccurate information

  • Addition or deletion of information

  • Suspension of use

  • Suspension of third-party provision where applicable

To make a request, please contact us.

9. Children's Privacy

Our Website is not intended for children under 13 years old.

We do not knowingly collect personal information from children.

10. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices of these websites and recommend reviewing their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions regarding this APPI Privacy Policy, please contact:

PAN'S SCHEME LIMITED

StormCrew

Website:

https://stormcrew.store

Email:

support@stormcrew.store